Website Terms of Use & End-User License Agreement

Vacay Rental Network, LLC
Last Updated: May 17, 2026
Version 1.0

This Website Terms of Use & End-User License Agreement (“Agreement”) is a legal agreement between you (“User,” “you,” or “your”) and Vacay Rental Network, LLC, a Tennessee limited liability company (“Company,” “we,” “us,” or “our”) governing your access to and use of the websites, portals, applications, and online services operated by Company (collectively, the “Site”).

By accessing, browsing, creating an account on, or otherwise using the Site, you acknowledge that you have read, understood, and agree to be bound by this Agreement and our Privacy Policy. If you do not agree, you may not use the Site.

1. Definitions

“Site” means the websites, guest booking portals, owner portals, mobile-optimized pages, and all related online services operated by Vacay Rental Network, LLC.

“Guest” means any individual who uses the Site to search for, book, or manage a short-term rental reservation.

“Owner” means any property owner who accesses the Site through a secure portal to view financial information, calendars, reports, or other data related to their managed property.

“Account” means a registered user account created on the Site, whether as a Guest, Owner, or other authorized user.

“Platform Provider” means Quiet Function, LLC, which owns and operates the VacayOps software platform that powers the Site. The Platform Provider is a separate entity from Company.

“User Data” means any personal information, booking data, payment information, property data, communications, or other data you provide to or that is generated through your use of the Site.

2. Eligibility

You must be at least 18 years of age to create an Account or make a reservation through the Site. If you are using the Site on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to this Agreement.

3. User Accounts

3.1 Registration. Certain features of the Site, including booking reservations and accessing Owner portals, require you to create an Account. You agree to provide accurate, current, and complete information during registration and to keep your information up to date.

3.2 Account Security. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your Account. You shall notify Company immediately at the contact information provided below if you become aware of any unauthorized use of your Account or any other breach of security.

3.3 Account Termination. Company reserves the right to suspend or terminate your Account if you violate this Agreement, provide false information, or engage in conduct that is harmful to other users, the Company, or third parties. You may request Account deletion at any time by contacting us.

4. Use of the Site

4.1 Permitted Use. You may use the Site solely for its intended purpose: searching for and booking short-term rental properties, managing reservations, accessing Owner portals, and engaging with Company’s property management services.

4.2 Prohibited Conduct. You agree not to:

Use the Site for any unlawful, fraudulent, or unauthorized purpose;
Attempt to gain unauthorized access to any portion of the Site, other Accounts, or any systems or networks connected to the Site;
Interfere with or disrupt the security, integrity, or performance of the Site;
Use automated scripts, bots, scrapers, or similar tools to access or collect data from the Site without prior written consent;
Upload or transmit any viruses, malware, or other harmful code;
Impersonate any person or entity or misrepresent your affiliation with any person or entity;
Use the Site to send unsolicited communications or spam; or
Reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of the Site for commercial purposes without express written permission.

5. Reservations and Payments

5.1 Booking Terms. All reservations made through the Site are subject to the applicable Vacation Rental Agreement, which governs the specific terms of your stay including check-in/check-out procedures, cancellation policies, house rules, and liability. In the event of a conflict between this Agreement and the Vacation Rental Agreement, the Vacation Rental Agreement shall govern with respect to your specific reservation.

5.2 Payment Processing. Payments made through the Site are processed by third-party payment processors (including Stripe). By submitting payment information, you authorize Company and its payment processors to charge the applicable amounts. Company does not store full credit card numbers on its servers. Your use of third-party payment services is subject to their respective terms and privacy policies.

5.3 Pricing and Fees. All rates displayed on the Site are subject to applicable taxes, fees, and surcharges. Company reserves the right to correct pricing errors. Final pricing is confirmed at the time of booking.

6. Owner Portal

If you are a property Owner with access to an Owner portal, you acknowledge that the information presented (including financial data, booking calendars, and performance reports) is provided for informational purposes based on available data. While Company makes reasonable efforts to ensure accuracy, Company does not guarantee that all information is complete or error-free at all times. You agree to review statements promptly and report any discrepancies within thirty (30) days.

7. Data Privacy and Security

7.1 Data Collection. Company collects and processes User Data as described in our Privacy Policy. By using the Site, you consent to the collection, use, and processing of your data as described therein.

7.2 Platform Provider. The Site is powered by the VacayOps platform, owned and operated by Quiet Function, LLC (the “Platform Provider”). By using the Site, you acknowledge that your User Data may be processed and stored by the Platform Provider on Company’s behalf. The Platform Provider is contractually obligated to protect your data with commercially reasonable administrative, technical, and physical safeguards and to use your data solely for the purpose of providing the platform services to Company.

7.3 Data Ownership. As between Company and the Platform Provider, Company retains ownership of all User Data. As between Company and you, you retain ownership of the personal information you provide, subject to the licenses granted in this Agreement for Company to use such data to provide its services.

7.4 Data Breach Notification. In the event of a confirmed data breach affecting your User Data, Company shall notify affected users in accordance with applicable state and federal law.

7.5 Your Rights. You may request access to, correction of, or deletion of your personal data by contacting us at the information provided below. Company will respond to such requests within a reasonable timeframe and in accordance with applicable law.

8. Intellectual Property

8.1 Company Content. All content on the Site, including text, graphics, logos, images, photographs, and the compilation thereof, is the property of Vacay Rental Network, LLC or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

8.2 Platform Technology. The underlying software technology powering the Site is the proprietary property of Quiet Function, LLC (the Platform Provider). Nothing in this Agreement grants you any rights to the platform technology.

8.3 User Content. By submitting reviews, photos, or other content to the Site, you grant Company a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute such content in connection with the Site and Company’s business operations. You represent that you have the right to grant this license and that your content does not violate any third-party rights.

9. Third-Party Links and Services

The Site may contain links to third-party websites, services, or content that are not owned or controlled by Company. Company has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You access third-party content at your own risk.

10. Disclaimer of Warranties

THE SITE AND ALL CONTENT, FEATURES, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. COMPANY DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF PROPERTY LISTINGS, DESCRIPTIONS, PHOTOGRAPHS, OR AVAILABILITY.

11. Limitation of Liability

11.1 Exclusion of Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER COMPANY NOR THE PLATFORM PROVIDER SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST REVENUE, LOST PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SITE.

11.2 Liability Cap. COMPANY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR YOUR USE OF THE SITE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS YOU HAVE PAID TO COMPANY THROUGH THE SITE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

11.3 Exceptions. The limitations in this Section 11 shall not apply to Company’s obligations under Section 7 (Data Privacy and Security) or to liability arising from Company’s gross negligence or willful misconduct.

12. Indemnification

You agree to indemnify, defend, and hold harmless Company, the Platform Provider, and their respective officers, directors, members, managers, employees, and agents from and against any third-party claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from (a) your use of the Site in violation of this Agreement; (b) your violation of any applicable law or regulation; (c) any content you submit to the Site; or (d) your gross negligence or willful misconduct.

13. Dispute Resolution

13.1 Negotiation. In the event of any dispute arising out of or relating to this Agreement or your use of the Site, the parties shall first attempt to resolve the dispute through good-faith negotiation for a period of not less than thirty (30) days.

13.2 Mediation. If the dispute is not resolved through negotiation, the parties agree to submit the dispute to non-binding mediation administered by a mutually agreed-upon mediator in Sevier County, Tennessee, before pursuing any litigation.

13.3 Litigation. If mediation is unsuccessful, either party may pursue litigation in the state or federal courts located in Sevier County, Tennessee. Each party hereby consents to the exclusive jurisdiction of such courts.

13.4 Class Action Waiver. YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

14. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of laws principles.

15. Changes to This Agreement

Company may update this Agreement from time to time. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you via email or a prominent notice on the Site. Your continued use of the Site after any changes become effective constitutes your acceptance of the revised Agreement. If you do not agree to the revised terms, you must stop using the Site.

16. Miscellaneous

16.1 Entire Agreement. This Agreement, together with the Privacy Policy and any applicable Vacation Rental Agreement, constitutes the entire agreement between you and Company with respect to your use of the Site.

16.2 Severability. If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

16.3 Waiver. The failure of Company to enforce any provision of this Agreement shall not constitute a waiver of its right to enforce such provision or any other provision in the future.

16.4 Assignment. You may not assign or transfer this Agreement without Company’s prior written consent. Company may assign this Agreement in connection with a merger, acquisition, or sale of all or substantially all of its assets.

17. Contact Information

If you have questions about this Agreement, contact:

Company: Vacay Rental Network, LLC
Address: 1510 W Meadow Ct., Sevierville, TN 37862
Email: travis@vacayrentalnetwork.com
Phone: 1-833-773-7706
Website: https://www.vacayrentalnetwork.com